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Approval. Product is shipped only after
customer approval of design, color and sizes.
Any changes must be received by Imagewear before
production begins.
Returns. Decorated articles may not be
returned or exchanged except in the event of an
Imagewear mistake. In this case, Imagewear will
gladly replace or authorize a deduction from that
particular invoice.
Check In. It is the customer's responsibility
to check received items and report any discrepancies
at arrival. Imagewear uses a four check point
system and should have no errors.
Terms. Credit card charges are invoiced
at the time of shipment and will include regular
UPS fees. Please complete the credit card account
authorization form. Personal or company checks
may be accepted on pick-up at Imagewear headquarters.
Net 30 terms are acceptable for companies and
organizations once the usual credit information
is submitted and certified. Please call for information.
Company purchase orders must be submitted in advance
of production.
Sales Tax. Unless we have a current sales
tax certificate on file prior to the order, the
Georgia Department of Revenue requires us to collect
6%. This applies to Georgia customers only.
Other Charges. Screen and art production,
as well as embroidery computer preparation fees
are invoiced for use on the particular job and
do not entitle the customer to actual ownership
of such. Imagewear artwork may be released for
non-competitive use through special arrangements
with Imagewear.
Samples. Samples may be obtained for first
column pricing plus a $5.00 small order charge,
plus UPS. The small order fee will be credited
with the first order.
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